Refund policy

Thank you for supporting my handmade business! Each bag is individually crafted with care, and small variations or imperfections are part of the charm and uniqueness of handmade products.

Handmade Nature

Please note that due to the handmade nature of each item, slight differences in stitching, fabric placement, or finish may occur. These variations are not considered defects but are what make each piece one-of-a-kind.

All Sales Are Final

All sales are final. I do not accept returns, exchanges, or cancellations once an order has been placed. Please review product descriptions and photos carefully before purchasing, and feel free to contact me with any questions prior to ordering.

Damaged or Incorrect Items

In the rare event that your order arrives damaged or you receive the wrong item, please contact me within 5 days of delivery with photos of the issue. I’ll be happy to work with you to make it right.